Shipping Policy

At Nuvera Cosmetics, we aim to deliver your order quickly and safely.

Order Processing

All orders are processed within 1–2 business days after confirmation.

Orders placed during weekends or public holidays will be processed on the next working day.

Shipping Time

Estimated delivery times may vary depending on your location:

• Cairo & Giza: 1–2 business days

• Other Governorates: 2–5 business days

Delivery times may vary during holidays, high demand periods, or unforeseen courier delays.

Shipping Fees

Shipping fees are calculated at checkout based on your delivery location.

Occasionally, free shipping promotions may be offered on qualifying orders.

Order Tracking

Once your order is shipped, you may receive a confirmation message with delivery details.

Failed Delivery Attempts

If the courier is unable to deliver the order after multiple attempts, the order may be returned to us. In such cases, additional shipping fees may apply for re-delivery.

Incorrect Address

Please ensure that your shipping address and contact information are correct at checkout.
Nuvera Cosmetics is not responsible for delays or delivery issues caused by incorrect information.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of receiving the order with photos of the package and product.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: Nuveracosmeceutical@gmail.com

Thank you for shopping with Nuvera Cosmetics.