Refund policy

Nuvera Refund Policy

At Nuvera Cosmetics, we are committed to delivering high-quality products. Due to hygiene and safety standards, cosmetic products cannot be returned once sold.

No Returns

For health and safety reasons, we do not accept returns or exchanges on cosmetic products after purchase.

Defective or Damaged Products

If you receive a product that is defective, damaged, or incorrect, please contact us within 48 hours of receiving your order.

To process your request, please provide:

  • Your order number

  • Clear photos of the product and packaging

  • A brief description of the is